NHTSA Complaint #10587463 — 2011 CHEVROLET CAMARO STEERING

Complaint Details

ODI Number	10587463
Vehicle	2011 CHEVROLET CAMARO
Component	STEERING
Date of Incident	April 15, 2014
Date Filed	May 9, 2014
Mileage	41,290 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

I SAW SPOTS OF LIQUID ON MY DRIVEWAY AND WHEN I CHECKED MY CAR'S VARIOUS FLUID LEVELS, THE POWER STEERING FLUID WAS SO LOW IT DIDN'T SHOW ON THE DIP STICK. I CONTACTED MY DEALER SERVICE CENTER AND MADE AN APPOINTMENT RIGHT AWAY. THEY DISCOVERED THAT THE INNER SEAL ON THE STEERING GEAR HAD FAILED. IT WAS NOT DUE TO AN ACCIDENT, COLLISION, HITTING A POTHOLE OR ANYTHING CAUSED BY ME. THIS WAS A FACTORY FAILURE AND A PROBLEM THAT IS VERY RARE ON CARS WITH MILEAGE THAT LOW (SO I WAS TOLD). THE CAR WAS JUST OVER 5000 MILES OUTSIDE ITS FACTORY WARRANTY AND THE REPAIR COST ME $1034.07. FORTUNATELY, THE POWER STEERING PUMP WAS NOT DAMAGED FROM BEING COMPLETELY OUT OF FLUID OR THE REPAIR WOULD HAVE BEEN EVEN MORE COSTLY. THE MOST DISTURBING THING IS THAT I HAD ABSOLUTELY NO WARNING OF THIS PROBLEM AT ALL. IT WAS A SUDDEN AND COMPLETE FAILURE. *TR

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