NHTSA Complaint #10587455 — 2000 FORD WINDSTAR VEHICLE SPEED CONTROL:CRUISE CONTROL

Complaint Details

ODI Number	10587455
Vehicle	2000 FORD WINDSTAR
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	May 4, 2014
Date Filed	May 9, 2014
Mileage	200,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED FOR AN HOUR WHEN HE DISCOVERED THAT THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND THERE WERE NO INJURIES. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE CRUISE CONTROL DEACTIVATION SWITCH WAS REPLACED DUE TO A RECALL IN 2011, WHICH COULD HAVE BEEN ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

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