NHTSA Complaint #10587238 — 2009 CHEVROLET TRAVERSE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10587238
Vehicle	2009 CHEVROLET TRAVERSE
Component	SEATS
Date of Incident	November 1, 2013
Date Filed	May 8, 2014
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

MY "SERVICE AIR BAG" LIGHT CAME ON. I WENT IMMEDIATELY TO THE DEALER AND HAD THEM CHECK IT OUT. I WAS TOLD IT WAS A FAULTY SENSOR BURIED DEEP WITHIN THE PASSENGER SEAT. THE COST OF REPAIR IS $700. NONE OF THE PASSENGER RESTRAINTS/AIR BAGS WILL OPERATE I'M TOLD AS IT DOES NOT SHOW A PASSENGER IS PRESENT IN THE SEAT. I HAVE DONE NOTHING TO CREATE THIS PROBLEM...IT'S GM'S FAULTY SENSOR. MY CHILDREN ARE NO LONGER SAFE IN THE FRONT SEAT...RIDICULOUS. I'VE ASKED GM TO REPAIR AND THEY WON'T. *TR

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