NHTSA Complaint #10586836 — 2014 LEXUS IS 250

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10586836
Vehicle	2014 LEXUS IS 250
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2013
Date Filed	May 6, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I RECENTLY LEASED A 2014 LEXUS IS 250 ON 11/24/2013 AND EVER SINCE THE FIRST MONTH OF HAVING THE VEHICLE I HAVE BEEN HAVING ISSUES WITH DRIVER SIDE MECHANISM. THE ISSUE HAPPENS PERIODICALLY AND WITHOUT WARNING. THE PROBLEM HAPPENING IS WHEN I ATTEMPT TO OPEN THE LOCKED DOOR WITH THE DOOR HANDLE OR WITH THE REMOTE THE CAR WILL CONTINUOUSLY BEEP AND NOT OPEN THE DRIVER SIDE DOOR. ALL OF THE OTHER DOORS INCLUDING THE TRUNK WILL OPEN BUT EXCEPT THE DRIVER?S SIDE DOOR. THE ONLY WAY TO ENTER THE VEHICLE IS THROUGH THE DRIVER SIDE WILL BE TO GO TO THE PASSENGER SIDE AND OPEN THE DRIVER?S SIDE DOOR THROUGH THE INSIDE AND THE GO AROUND AGAIN TO THE DRIVER?S SIDE AND ENTER THE VEHICLE. I HAVE TAKEN MY VEHICLE IN FOR REPAIR 5 TIMES TO THE LEXUS DEALERSHIP AND THEY HAVE YET CORRECTED THE ISSUE. I HAVE A VIDEO OF THE ISSUE IF IT IS NEEDED. *TR

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