NHTSA Complaint #10586830 — 2005 TOYOTA COROLLA

OCTOBER 2013, MY DAUGHTER WAS DRIVING HER 2005 TOYOTA COROLLA IN SOUTHERN CA, WHEN SMOKE STARTED TO FILL THE CAR. THE SMOKE WAS COMING FROM THE DRIVER SIDE MASTER WINDOW SWITCH. THE SMOKE LASTED A FEW MINUTES, AND A BURNING SMELL OF PLASTIC ALSO FILLED THE CAR. THE CAR WAS STILL ABLE TO DRIVE, BUT THE ENGINE LIGHT CAME ON. WHEN I TOOK A LOOK AT THE SWITCH, NONE OF THE SWITCHES AT THE MASTER CONTROL WERE WORKING AND ALL FELT COMPLETELY LOOSE. I PULLED THE SWITCH PANEL AWAY FROM THE DOOR AND COULD SEE HOW THE PLASTIC WAS COMPLETELY MELTED AND HAD BURNED HOLES THROUGH THE SWITCH. I CONTACTED THE DEALER AND ALL THEY COULD SAY WAS THAT THERE WAS NOT A RECALL ON THIS VIN# AND THEY WOULD NOT TAKE CARE OF THE PROBLEM, BUT THEY WERE AWARE OF PROBLEMS ON OTHER VIN #'S IN THE SAME MODEL. THERE IS OBVIOUSLY A FIRE HAZARD WITH THIS CAR AND TOYOTA KNOWS ABOUT IT. WHAT DOES IT TAKE FOR A LARGE COMPANY TO TAKE OWNERSHIP OF A KNOWN PROBLEM? I RECENTLY CALLED THEM AGAIN TO SEE IF THEY HAVE ISSUED A RECALL AND STILL HAVE NOT. NOW I AM EVEN MORE UPSET! *TR