NHTSA Complaint #10586552 — 2014 VOLKSWAGEN PASSAT

I PURCHASED A 2014 VOLKSWAGEN PASSAT TDI SEL ON 03-31-2014. I WAS DRIVING IT HOME WHEN I WENT THROUGH A FREEWAY INTERCHANGE AT HIGHWAY SPEEDS. THE ROAD WAS DRY AND OTHER VEHICLES WERE GOING THROUGH THE INTERCHANGE AT A SPEED FASTER THAN ME. THE ELECTRONIC STABILITY CONTROL (ESC) APPLIED THE BRAKES IN SUCH A WAY THAT IT TRIED TO STRAIGHT MY VEHICLE OUT INTO THE TURN, CAUSING ME TO NEARLY HIT THE GUARD RAIL. I TOOK MY CAR IN TO THE VW DEALER THE NEXT MORNING AND TOLD THEM ABOUT THE ESC ISSUE AND THE FACT THE CAR PULLED TO THE RIGHT (ALIGNMENT ISSUE). THEY CHECKED IT AND FOUND NOTHING AND EVEN SAID THE ALIGNMENT WAS FINE. THEY SAID THE ESC SOUNDED NORMAL TO THEM. I'VE BEEN DRIVING THE SAME ROADS FOR 20 YEARS AND I KNEW THIS WASN'T NORMAL. I MADE VIDEOS OF THE ESC CAR SLOWING ME DOWN BELOW HIGHWAY SPEEDS AROUND SWEEPING CORNERS. I WAS TAKING MY DAUGHTER HOME ONE DAY AND A FORD EXPLORER NEARLY REAR ENDED ME. I'VE TAKEN THE CAR BACK TWO ADDITIONAL TIMES, DURING WHICH THEY CORRECTED THE ALIGNMENT AND FIXED A TRIM PANEL THAT WAS FALLING DOWN. THE ESC THEY MAINTAIN IS WORKING PERFECTLY. THE FUNNY THING IS I ALSO HAVE A 2014 VW JETTA TDI THAT NEVER ENGAGES THE ESC, THOUGH IS EQUIPPED WITH THE SAME SYSTEM. I DROVE A 2014 VW CC AS A LOANER AND THE ESC NEVER ENGAGED. THIS SYSTEM IS GOING TO KILL SOMEONE IF VW IS ALLOWED TO TELL CONSUMERS THERE ISN'T A PROBLEM WITH THEIR PROGRAMMING OR HARDWARE. *TR