NHTSA Complaint #10586353 — 2012 VOLKSWAGEN JETTA

AFTER A NEW ISSUE HAPPENED AGAIN IN THE SAME GENERAL AREA OF THE ISSUE WITH MY CAR THAT HAD BEEN HAPPENING PRETTY MUCH SINCE PURCHASING THE CAR. THE NOISE THAT HAS BEEN OCCURRING NOW AT THIS POINT, IS STILL THE SAME RUMBLING, THROBBING NOISE (SIMILAR TO A BEARING GOING OUT OR BAD), BUT NOW IS CAUSING MORE AND MORE ISSUES SUCH AS THE RATTLING NOISES COMING FROM THE ENGINE THROUGH THE A/C EXHAUST, WHICH HAPPENS HEAR AND THERE SOMETHING I TELL THE DEALERSHIP, BUT YET THEY TELL ME THAT CAN'T DO ANYTHING EVEN I SHOWED THEM THE VIDEO. WELL NOW I BRING IN MY CAR TO THE VW DEALERSHIP ON ANOTHER ISSUE THAT HAD STARTED HAPPENING ON THE SAME SIDE AS THE ORIGINAL NOISE THAT HAS BEEN PROGRESSIVELY GETTING WORSE AND SEEMS TO BE AFFECTING AND CAUSING NEW ISSUES. THIS NEW ISSUES OCCURS WHEN REVERSING MY CAR OUT WITHOUT USING BRAKES JUST MY CLUTCH, I TURN MY WHEEL ALL THE WAY TO THE RIGHT AND REVERSE OUT, TO HEAR A WOOOOO NOISE THEY IS LOUD AND NOT NORMAL, BUT YET HERE COMES VW TO TELL ME THEY COULD NOT REPEAT THE ISSUE, EVEN THOUGH ONCE AGAIN I HAD VIDEO AS WELL AS AUDIO EVIDENCE OF IT, THEY WOULD NOT HELP ME. MY MILES ARE NOW HIGHER AND IT REALLY SEEMS THEY DON'T CARE AND TREAT ME LIKE I AM CRAZY. I REALLY THINK THERE IS SOMETHING TRULY WRONG WITH MY CAR BECAUSE OF THESE NEW NOISES OCCURRING AND GETTING WORSE. *TR