NHTSA Complaint #10586278 — 2013 VOLKSWAGEN PASSAT FUEL SYSTEM, DIESEL

Complaint Details

ODI Number	10586278
Vehicle	2013 VOLKSWAGEN PASSAT
Component	FUEL SYSTEM, DIESEL
Date of Incident	April 25, 2014
Date Filed	May 2, 2014
Mileage	35,457 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

STARTED HEARING A WHISTLING TYPE OF SOUND AND NOTICING THAT THE VEHICLE WAS NOT ACCELERATING WHEN I PUSHED ON THE PEDAL. AS I TRIED TO PULL OFF THE ROAD THE VEHICLE STALLED AND I COULD NOT GET IT STARTED TO GET OUT OF THE ROAD. VERY SCARY. IT FINALLY STARTED LONG ENOUGH TO GET TO THE SIDE OF THE ROAD AND IT STALLED OUT AGAIN. THERE WAS SMOKE COMING OUT OF THE EXHAUST PIPE. THE VEHICLE WOULD NOT START AGAIN. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE I PURCHASED IT AND HAVE IT SERVICED. THE SERVICE DEPARTMENT CALLED TO TELL ME IT WAS THE TURBO AND THAT THE VEHICLE NEEDED A NEW ENGINE. I WILL BE GOING TO THE DEALERSHIP ON MONDAY TO PICK UP THE VEHICLE BUT WILL HAVE A LIST OF QUESTIONS ON WHAT EXACTLY HAS BEEN REPLACED AND WHAT TYPE OF WARRANTY THIS NEW ENGINE HAS. *TR

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