NHTSA Complaint #10586261 — 2006 SCION TC

AS TRAVELING DOWN THE FREEWAY ON WAY TO WORK, I HEARD A SOUND THAT WAS SIMILAR TO A GUNSHOT OR EXPLOSION OF SOME KIND. GLASS STARTED TO FLY IN MY FACE AND ALL OVER THE CAR BARELY MISSING MY EYE. IT CUT MY ARM AND HAND. THE INJURY WAS NOT SERIOUS, MY WIFE SAID IF SHE HAD BEEN DRIVING SHE PROBABLY WOULD HAVE CRASHED WHEN IT HAPPENED. WHEN I GOT HOME I CALLED THE BOTH THE DEALERSHIP THAT SOLD ME THE CAR AND TOYOTA HEADQUARTERS IN TORRANCE. THEY ASKED ME WHAT I WANTED AND I SAID I JUST WANT IT FIXED THEY TOLD ME THEY WOULD GIVE ME A GOOD PRICE TO FIX IT, BUT IT IS NOT COVERED UNDER ANY WARRANTY. JOHN GOT BACK TO ME A FEW DAYS LATER AND SAID THAT I COULD TAKE IT DOWN TO THE DEALERSHIP AND HAVE IT FIXED, PAY FOR IT MYSELF AND THEN TOYOTA WOULD THINK ABOUT IT. THAT'S NOT ACCEPTABLE. I WORK HARD FOR MY MONEY AND TRUST THAT A CARS MOONROOF ISN'T GOING TO EXPLODE WHILE I'M DRIVING IT. FROM THE OTHER COMPLAINTS, THIS DOESN'T SEEM TO BE A RARE OCCURANCE. IF A PIECE OF GLASS HAD LANDED IN MY EYE, I WOULD HAVE SURELY GONE BLIND. *TR