NHTSA Complaint #10586141 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10586141 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 31,238 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
TRAVELING 65 MPH ON HIGHWAY AND "POWER STEERING ASSIST FAULT" "SERVICE ADVANCETRAC" WARNING DISPLAYED (OCCURRED ON 4/26/14) LOST POWER STEERING AND ALMOST CAUSED AN ACCIDENT TRYING TO NAVIGATE TO SAFE AREA TO PULL OVER. WHEN THIS STEERING GOES OUT IT IS NOT LIKE HAVING MANUAL STEERING IN THE OLD DAYS. IT IS 10 TIMES HARDER TO MOVE THE WHEEL...ESSENTIALLY NO STEERING. HAPPENED AGAIN ON 4/27/2014 DRIVING 45 MPH. TURNED CAR OFF AND ON IN BOTH INSTANCES AND WARNING DISAPPEARED. SCHEDULED AN APPOINTMENT IMMEDIATELY FOR SERVICE AT A LOCAL FORD DEALER FOR 5/2/2014. IN TRANSIT TO DEALER ON THE EVENING OF 5/1/2014 WAS ON A LOCAL HIGHWAY TRAVELING 55 MPH AND LOST STEERING AGAIN. I WENT ONLINE AND WAS SURPRISED TO SEE HUNDREDS OF THESE CLAIMS. THERE A TOO MANY CLAIMS TO COUNT ON FUSION AND FOCUS WITH THIS SAME DIAGNOSTIC MESSAGES. DEALERS ARE AWARE THIS IS OCCURRING AND ONE ACKNOWLEDGED IT MIGHT BE A DESIGN PROBLEM. PEOPLE ARE PAYING ALLOT OF CASH OUT OF POCKET WITH NO GUARANTEED IT WILL NOT FAIL AGAIN (IE A DESIGN PROBLEM AND REPLACING PARTS WITH A FAULTY PART AGAIN). *TR
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