NHTSA Complaint #10585969 — 2004 LINCOLN TOWN CAR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10585969
Vehicle	2004 LINCOLN TOWN CAR
Component	STEERING
Date of Incident	March 23, 2012
Date Filed	May 1, 2014
Mileage	37,847 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH , THERE WAS AN IMMEDIATE LOSS OF STEERING CONTROL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED TWO STEERING COLUMN SHAFT ASSEMBLIES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 37,847. UPDATED 06/27/14*LJ THE CONSUMER STATED THIS VEHICLE'S MODEL AND MODEL YEAR WERE EXCLUDED FROM THE STEERING RECALL. UPDATED 07/2/2014 *JS

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