NHTSA Complaint #10585961 — 2012 JEEP WRANGLER

I RECEIVED MY SECOND NOTICE FOR A RECALL INVOLVING THE TRANSMISSION OIL COOLER TUBE WHICH MAY EFFECT THE POWER STEERING FLUID RETURN TUBE OR TRANSMISSION ITSELF. I CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR THE WORK TO BE DONE, I WAS ADVISED BY DEALERSHIP THAT I WILL BE PLACED ON THE WAITING LIST OF OVER 140 PEOPLE AS THE PART IS ON BACKORDER AND THEY ARE ONLY ALLOWED TO ORDER 1 PART (FOR THIS RECALL) EVERY 14DAYS. I CONTACTED CHRYSLER AND WAS ADVISED THIS IS CORRECT, THEY LIMIT THE PART TO DEALERSHIPS SINCE IT MUST BE DISTRIBUTED EVENLY NATIONWIDE. WHEN I ASKED, "WHY THE PART ISN'T BEING MADE IN MASS PRODUCTION TO ACCOMMODATE THE NEED REQUIRED TO FULFILL THIS RECALL?", CHRYSLER DID NOT HAVE AN ANSWER. I'D LIKE TO KNOW HOW THE CONSUMER IS SUPPOSED TO FEEL SAFE IN THEIR VEHICLE THAT IS KNOWN TO HAVE A PROBLEM (HENCE THE RECALL) WHEN THE MANUFACTURER DOESN'T FEEL IT NECESSARY TO SUPPLY THE PARTS NEEDED TO FIX THE VEHICLES. A RECALL DOESN'T DO ANYONE ANY GOOD IF THE PARTS AREN'T READILY AVAILABLE TO CORRECT THE PROBLEMS. THIS SEEMS MORE LIKE A STALL TACTIC FROM THE MANUFACTURER TO RENEGE ON THEIR RESPONSIBILITY. *TR