NHTSA Complaint #10585959 — 2003 BMW 3-SERIES STRUCTURE:BODY

Complaint Details

ODI Number	10585959
Vehicle	2003 BMW 3-SERIES
Component	STRUCTURE:BODY
Date of Incident	April 28, 2014
Date Filed	May 1, 2014
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I ARRIVED HOME WITH MY SON WHO WAS SITTING IN THE FRONT PASSENGER SEAT. WHEN HE TRIED TO GET OUT OF THE CAR, THE DOOR WOULD NOT OPEN. THE LOCK BUTTON STAYED DOWN AND WOULD NOT OPEN WITH TWO PULLS ON THE HANDLE AS IT SHOULD, WITH USE OF THE INTERIOR LOCKING/UNLOCKING BUTTON , OR WITH THE REMOTE CONTROL KEY FOB. IT HAS NOW REMAINED NON-FUNCTIONAL. IN THE EVENT OF A CRASH ON THE DRIVER'S SIDE, THERE WOULD BE NO WAY TO LEAVE THE CAR OR RECEIVED HELP WITHOUT BREAKING A WINDOW AND TRYING TO SLITHER OUT THROUGH BROKEN GLASS. IN ADDITION, SOMEONE WHO WAS INFIRM (E.G., BACK TROUBLE) AND COULD NOT CLIMB OVER THE CONSOLE AND DRIVER'S SEAT WOULD BE STUCK IN THE CAR. THIS IS A SAFETY AND HEALTH HAZARD AND FROM WHAT I HAVE SEEN ON LINE, IS NOT UNIQUE TO ME. BMW SHOULD BE REQUIRED TO MAKE MODIFICATIONS THAT WOULD ELIMINATE THIS SAFETY AND HEALTH HAZARD. *TR

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