NHTSA Complaint #10585751 — 2009 NISSAN VERSA

ON THE 21ST OF APRIL 2014 MY WIFE LEFT WORK. AS SHE WAS REVERSING THE CAR SHE HEARD A LOUD GRINDING NOISE AND THEN A BOOM. THE FRONT RIGHT TIRE BLEW OUT. SHE FOUND A LARGE SHEERED OFF METAL PIECE UNDERNEATH THE CAR. WE TOOK THE CAR IN THE NEXT DAY TO A PROFESSIONAL SERVICE. THEY FOUND OUT THAT THE SPRING WAS COMPLETELY DESTROYED. THE COST TO FIX EVERYTHING INCLUDING THE TIRE WAS $720. THE WORSE PART IS THAT THEY ONLY HAD OEM PARTS AVAILABLE. THIS MEANS THAT THEY HAD TO PUT THE SAME DEFECTIVE SPRINGS BACK ON OUR CAR. AFTER I FILED A REPORT WITH CONSUMER AFFAIRS NISSAN CONTACTED ME BACK SAYING THAT THEY WILL NOT HONOR THIS DEFECTIVE PART. WE PURCHASED OUR CAR IN THE SUMMER OF 2010. THE SPRING LASTED ONLY FOUR YEARS. HAD THIS BEEN ON THE HIGHWAY MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED, ESPECIALLY DURING THIS RECENT WINTER. THIS IS OUR ONLY CAR AND WE HAVE THREE CHILDREN UNDER THREE YEARS OLD. NO ONE SHOULD BUY A NISSAN VERSA, PERIOD, IF THEY CARE ABOUT THE SAFETY OF THEIR FAMILY. *JS