NHTSA Complaint #10585745 — 2012 FORD FOCUS

RPM'S WERE EXCEEDING 4K-5K AT 25 MPH, ENGINE LIGHT CAME ON. I PULLED OVER, TURNED THE CAR OFF AND LET THE CAR SIT FOR 10MINUTES. STARTED CAR, CONTINUED DRIVING 25 MPH AND RPMS ONCE AGAIN EXCEEDED 4K-5K UNTIL THE CAR CAME TO A SLOW AND SUDDEN STOP. CAR IS AT THE DEALERSHIP WHERE IT WAS PURCHASED FOR 5 DAYS (AND COUNTING) NOW, SERVICE DEPARTMENT IS CLAIMING THE ENGINE LIGHT IS OFF AND THERE IS NO HISTORY IN THE COMPUTER REFLECTING A DIAGNOSTIC CODE - THEN THEY SHOULD FIX THAT TOO! I HAD A PASSENGER IN THE CAR THAT WITNESSED THIS EVENT, I WANT TO AVOID ANY LEGAL ACTION, BUT I AM DOCUMENTING EVERYTHING IN THE EVENT I HAVE TO. I TYPICALLY DRIVE ON THE TURNPIKE/HIGHWAY AND I AM GRATEFUL THIS DID NOT OCCUR DURING RUSH HOUR ON THE TURNPIKE/HIGHWAY. I CONTACTED FORD CORPORATE AND THEY WERE VERY SELECTIVE WITH THEIR WORDS "THIS VEHICLE DOES NOT HAVE ANY RECALLS PENDING", BUT WOULD NOT ANSWER ANY GENERAL QUESTIONS EX. "IS THERE ANY SERVICE BULLETINS THAT WERE SENT TO YOUR TECHNICIANS REGARDING THE TRANSMISSION/ENGINE?" THEIR RESPONSE "THIS VEHICLE DOES NOT HAVE ANY SERVICE BULLETINS...ETC." THEY FINALLY DIRECTED ME TO THIS WEBSITE AND I ONLY HOPE THE RIGHT PEOPLE READ MY COMPLAINT TO BETTER RESOLVE MY ISSUE. *JS