NHTSA Complaint #10585694 — 2009 HYUNDAI SONATA

PLEASE BE ADVISED THAT I PURCHASED SAID VEHICLE NEW AND AT AROUND 35000 MILES I STARTED TO NOTICE THAT WHEN I SLOWED DOWN AND CAME TO A STOP THE TRANSMISSION WOULD JERK ON THE DOWN SHIFT, WHICH IS NOT NORMAL. ON 01-19-2012 I BROUGHT MY CAR TO THE DEALER WHERE I PURCHASED FROM . I WAS INFORMED THAT THIS PROBLEM IS COMMON AND THAT ONCE MY COMPUTER IS RESET IT SHOULD GO AWAY, AND THERE IS A SERVICE BULLETIN ON THAT ISSUE. ON 03-19-2012 I WAS HAVING THE SAME ISSUE SO THE TRANSMISSION WAS REPLACED WITH FACTORY RECONDITIONED TRANSMISSION. NOW WITH 74000 MILE THE CAR IS BACK FOR THE 5 TH TIME FOR THE SAME TRANSMISSION PROBLEM. THE DEALER HAS MY CAR AND I HAVE NOT HEARD FROM THE DEALER OR HYUNDAI CORPORATION FOR TWO WEEKS. I BELIEVE THAT HYUNDAI CORPORATION KNEW THE PROBLEM EXISTED AND NEGLECTED TO FIX THE PROBLEM OTHER WISE A NEW CAR WITH 35000 MILES SHOULD NOT HAVE THIS PROBLEM AND THE MECHANICS DON'T KNOW HOW TO REMEDY THE FAULTY TRANSMISSION. I AM VERY DISAPPOINTED WITH HYUNDAI AND THERE HANDLING OF THIS PROBLEM. I BELIEVE THE DAMAGE HAS BEEN DONE, AND NEW SOFTWARE IS NOT GOING TO FIX THIS PROBLEM, THE BANDS IN THE TRANSMISSION ARE WORN NOW, THE DAMAGE HAS BEEN DONE. THIS IS JUST PUTTING A BAND AID ON A SERIOUS PROBLEM AND A MANUFACTURING DEFECT. ONE DOES NOT ANTICIPATE ANY SERIOUS PROBLEMS WITH A BRAND NEW CAR WITH ONLY 35000 MILES. WHAT GOOD IS A 10 YEAR 100.000 MILE WARRANTY WHEN YOU START HAVING THESE PROBLEM AT 35000 MILES. I HAVE DONE SOME RESEARCH ON-LINE AND THERE ARE OTHERS WHO HAVE THE SAME PROBLEM WITH SAME CAR, I AM NOT THE ONLY ONE.THIS IS A DISGRACE HYUNDAI CORPORATION I PURCHASED SAID VEHICLE FROM ATLANTIC HYUNDAI INC. LOCATED AT 193-205 SUNRISE HIGHWAY, WEST ISLIP NY 11795. I HAVE ALSO CONTACTED HYUNDAI CORPORATION SEVERAL TIMES BUT TO NO AVAIL. *JS