NHTSA Complaint #10585637 — 2013 DODGE AVENGER

I PURCHASED MY CAR (SXT V6) 5/2013 FROM JOE CECCONI'S IN NIAGARA FALLS, NY.. I'VE PREVIOUSLY OWNED A 2008 AVENGER WITH THE 4 CYL. ENGINE AND I AM A DRIVING ENTHUSIAST. I FELT THE CAR SHIFTING ROUGHLY AND I DECIDED TO TAKE THE CAR IN TO THE DEALERSHIP ON 10/12/2013 BECAUSE I WAS ALSO HAVING A PROBLEM WITH THE CAR PULLING HARD TO THE LEFT. THE TECHS ASSURED ME THAT THE CAR WAS ONLY "LEARNING HOW I DRIVE" AND I EXPLAINED THAT MY 2008 DID THE SAME THING. FOR THE PULLING, THEY DID AN ALIGNMENT. WHEN I PICKED THE CAR UP, I DROVE IT AND IT WAS ABOUT 2 WEEKS (10/31/2013) BEFORE I WAS ABLE TO TAKE IT BACK IN DUE TO THE SAME ISSUES; PULLING, SHAKING AND A HARD SHIFTING TRANSMISSION. THE TECH ONCE AGAIN TOLD ME THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION AND THAT MY CAR WAS WAY OFF ALIGNMENT...EVEN THOUGH IT WAS RECENTLY SERVICED. AROUND 12/5/2013, I TOOK THE CAR BACK ONCE AGAIN AND I SPOKE TO A TECH AROUND 6PM AND HE TOLD ME THAT CHRYSLER USES "SNOWMOBILE TYPE TRANSMISSIONS" AND THAT THEY WILL ALWAYS SHIFT ROUGHLY, HE EXPLAINED THAT THERE WAS NO FIX. I WAS TOLD THAT THEY COULD NOT SERVICE MY CAR AT THAT TIME OF DAY. ON 12/11/2013 THEY DID A WHEEL ROTATION AND AN ALIGNMENT, THE CAR STOPPED PULLING FOR SEVERAL MONTHS, PULLING IS VERY SLIGHT NOW, POSSIBLY DUE TO NEEDING ANOTHER ALIGNMENT NOW. I HAVE AN ISSUE WHERE I WILL ALSO BE TRAVELING IN WHAT SHOULD BE THIRD GEAR SHIFTING TO FOURTH (ATTEMPTING TO PICK UP SPEED QUICKLY, USUALLY THRUWAYS) AND THERE ARE TIMES THAT THE CAR WILL NOT PICK UP SPEED QUICKLY, AS IF IT WAS SITTING IN SIXTH GEAR RATHER THAN THIRD OR FOURTH. THIS ISSUE IS NOT ALWAYS PRESENT AND I HAVE DECIDED TO DRIVE THE CAR WITH THE AUTO STICK SINCE THERE IS NO FAILURE IN SHIFTING THIS WAY. THE ROUGH-SHIFTING TRANSMISSION IS SOMETHING THAT CHRYSLER HAS KNOWN ABOUT IN THE DODGE AVENGERS FOR A LONG TIME BUT THEY SEEM TO DISREGARD THEIR AVENGER OWNERS. *JS