NHTSA Complaint #10585618 — 2011 DODGE NITRO

ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10585618
Vehicle	2011 DODGE NITRO
Component	ENGINE
Date of Incident	December 12, 2013
Date Filed	April 30, 2014
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	DC

Consumer Description

TL* THE CONTACT OWNS A 2011 DODGE NITRO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THAT THE ENGINE CONTINUOUSLY LEAKED OIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE, WHO STATED THAT THE OIL FILTER SEAL WAS LOOSE AND CONTRIBUTED TO THE FAILURE. THE TECHNICIAN TIGHTENED THE OIL FILTER ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 6/10/14*CN THE MECHANIC INFORMED THE CONSUMER, THE OIL SEAL FOR THE OIL FILTER APPEARED TO BE MISALIGNED. THE SEAT WAS ADJACENT TO THE ENGINE AND WAS SUPPOSED TO FORM A TIGHT SEAL WHEN THE OIL FILTER WAS INSTALLED DOING AN OIL CHANGE. UPDATED 07/24/14

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