NHTSA Complaint #10585418 — 2009 GMC ACADIA STEERING

Complaint Details

ODI Number	10585418
Vehicle	2009 GMC ACADIA
Component	STEERING
Date of Incident	April 28, 2014
Date Filed	April 29, 2014
Mileage	92,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

WE WERE DRIVING IN A PARKING LOT AND AS WE BEGAN TO TURN LEFT TO PARK THE CAR, THE POWER STEERING FAILED. WE HAD TO STOP SUDDENLY TO AVOID A COLLISION. IT TOOK INCREDIBLE ARM STRENGTH TO STRAIGHTEN THE CAR OUT TO LEAVE THE PARKING LOT - TO RETURN HOME WITH THE CAR. WHEN ACCELERATING (HIGHER RPM'S) THE POWER STEERING CAPABILITY RETURNED. WHEN DRIVING SLOWLY TO TURN INTO OUR DRIVEWAY, THE STEERING NOT ONLY FAILED - BUT ALSO FROZE. NO AMOUNT OF ARM STRENGTH COULD TURN THE WHEELS. THIS IS A SERIOUS ACCIDENT WAITING TO HAPPEN, AND AFTER SEARCHING ONLINE TODAY - I FOUND THAT THIS IS A SYSTEMIC ISSUE WITH THIS MAKE AND MODEL OF GMC ACADIA. I ALSO FOUND THAT A CLASS ACTION LAWSUIT HAS BEEN FILED FOR THIS SAME CAR DEFECT. IT IS VERY DISAPPOINTING THAT A RECALL HAS NOT BEEN MANDATED, AS THIS DEFECT CAUSES RANDOM STEERING FAILURE AND COULD BE FATAL. *JS

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