NHTSA Complaint #10585111 — 2004 SATURN ION

MY CONCERN IS IN RELATION TO THE ONGOING MALFUNCTION OF THE WINDSHIELD WIPER SYSTEM AS A WHOLE. I HAVE NOT A HAD PROPER FUNCTIONING WINDSHIELD WIPER SYSTEM SINCE 2011 WHEN THE PROBLEM BEGAN. FIRST OCCURRENCE WAS WHILE DRIVING APPROX 40MPH ON THE INTERSTATE DURING A MODERATE SNOWFALL WHEN THE DRIVER SIDE WIPER ARM SEEMED TO GO OFF TRACK AND FORCEFULLY OVEREXTEND TO THE LEFT, COMPLETELY OFF OF THE WINDSHIELD. IT STAYED IN THAT POSITION UNTIL I COULD PULL OVER AND PLACE THE WIPER BACK ONTO THE WINDSHIELD. IT'S NOT BEEN RESOLVED AS THE ASSESSMENTS HAVE BEEN CONFLICTING, I.E. LOOSE BOLT/NUT, NEEDS NEW MOTOR, OR REPLACE ENTIRE SYSTEM. I HAD BOTH BLADES TIED TOGETHER SO THEY WOULD STAY ON COURSE BUT THAT HAD ITS OWN EFFECT ON THE PASSENGER SIDE WIPER ARM. IT'S BECOME SO BAD THAT I CANNOT DRIVE IN THE RAIN/SNOW DUE TO NO VISIBILITY WITH INEFFECTIVE WIPER. I'VE SEEN OTHER COMPLAINTS OF THIS SAME ISSUE AND JUST WANT TO KNOW HOW TO FIX IT. *TR