NHTSA Complaint #10585069 — 2012 HYUNDAI SANTA FE

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10585069
Vehicle	2012 HYUNDAI SANTA FE
Component	FUEL SYSTEM, GASOLINE
Date of Incident	April 24, 2014
Date Filed	April 26, 2014
Mileage	26,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

ENGINE LIGHT COMES ON. HAS HAPPENED THREE CONSECUTIVE DAYS. WITHIN INITIAL 10-MINUTES OF DRIVING, CAR BUCKED/SURGED AND ENGINE LIGHT APPEARS. CAR WOULD NOT ACCELERATE IN ONE INSTANCE. PRESSING GAS PEDAL HAD NO EFFECT. COULD ONLY COAST TO DEALERSHIP MAINTAINING WHATEVER SPEED I HAD BY HAVING THE CAR IN DRIVE AND IDLING. VERY UNSAFE TO BE UNABLE TO ACCELERATE. HYUNDAI DEALER 'FIXED' PROBLEM BY DOING A SOFTWARE UPDATE. IN NO CASE WOULD IT SEEM PLAUSIBLE THAT THE SOFTWARE IS CODED TO DISABLE THE ACCELERATION. THE SOFTWARE UPDATE DID NOT MAKE THE ISSUE GO AWAY. FOLLOWING DAY, THE CAR BUCKED/SURGED AGAIN AND THE LIGHT CAME ON. CAR NOW LEFT AT DEALERSHIP AGAIN FOR THE THIRD TIME. *TR

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