NHTSA Complaint #10584996 — 2009 PONTIAC G8

OUR 2009 PONTIAC G8 GT WITH 54,000 MILES STARTING HAVING THE AIR BAG FAULT LIGHT SHOW UP DURING STARTUP OF THE VEHICLE. THIS FAULT STAYED ILLUMINATED AT ALL TIMES. I RESEARCHED THIS FAULT ON THE INTERNET, INCLUDING PONTIAC FORUMS, AND FOUND THAT THERE WAS A SIGNIFICANT AMOUNT OF OTHER PONTIAC G8 OWNERS THAT HAVE HAD A SIMILAR FAULT. I ALSO FOUND ON THE INTERNET THAT THERE WAS A LARGE AMOUNT OF GM PRODUCTS THAT HAS THE SAME FAULT. I FOUND THAT THE MAJORITY OF THE FINDINGS ON THE INTERNET STATED THAT THE ISSUE WAS THE PASSENGER PRESENCE MODULE AND/OR SENSOR. ON 4-22-14, WE TOOK OUR G8 TO THE DEALERSHIP FOR ANALYSIS. THE DEALERSHIP FOUND THAT THE FAILURE WAS THE PASSENGER PRESENCE MODULE (PN#92225595) AND PASSENGER PRESENCE SENSOR (PN#92220398). THE AIR BAGS IN THE VEHICLE WILL NOT FUNCTION WITH THIS CURRENT FAULT. THE COST TO REPAIR THE ISSUE QUOTED BY THE DEALERSHIP IS $1,193.94. I DECIDED TO SPEAK WITH GM CUSTOMER REPRESENTATIVE VIA PHONE. GM CUSTOMER SERVICE RESPONDED TO MY CONCERN WITH A NEGOTIATED COST DOWN TO $500 + TAX. I DO APPRECIATE THE REDUCTION IN COST BUT FEEL THAT THIS IS A KNOWN SAFETY ISSUE AND THAT THERE IS ALOT OF HISTORY ON THIS ISSUE SINCE 2007 (PER THE INTERNET RESEARCH) AND I FEEL THAT THIS ISSUE NEEDS TO BE CORRECTED IMMEDIATELY. *TR