NHTSA Complaint #10584765 — 2006 CHEVROLET HHR

GOOD DAY. I'LL KEEP THIS BRIEF. TO BE CLEAR, I WENT TO THE DEALER (AUTONATION USA) WITH THE RECALL ISSUE SHORTLY AFTER IT OCCURRED THE FIRST TIME, AND A COUPLE OF OTHER TIMES AFTER THAT. I WAS TOLD THAT I WAS TOO SHORT, FAT, AND MY KNEE WAS KNOCKING THE KEY OUT OF THE IGNITION. MY KEY NEVER FELL OUT OF THE IGNITION, BUT THE CAR DID SHUT OFF, LOSING CONTROL OF ALL ELECTRICAL SYSTEMS WHILE AT 70+ MPH. SECONDLY, I HAVE GONE IN TO THE DEALER FOR MY TRANSMISSION AS WELL. THE CAR BEGAN TO SLIGHTLY JERK AT AROUND 60K MILES. I WAS TOLD THEY DIDN'T NOTICE ANYTHING, HOWEVER, THEY NEVER CHECKED THE TRANSMISSION, AND I WAS TOLD THEY COULD DO NOTHING. WHEN THE MATTER GOT REALLY BAD, THE MILEAGE WAS OVER 100K, AND OUT OF WARRANTY. I HAVE BROUGHT IT TO THEIR ATTENTION THAT I ATTEMPTED TO CLEAR THIS UP PRIOR, AND WAS TOLD THEY WOULD HAVE TO TREAT IT AS A NEW ISSUE. I'LL MAKE IT EASY. WHEN I HAVE HAD THE IGNITION ISSUES NEARLY KILL MY FAMILY AND MYSELF ON MORE THAN 30 OCCURRENCES, THE DEALER FIXING A SMALL, INEXPENSIVE ITEM, BECAUSE THEY HAVE BEEN EXPOSED, DOES LITTLE TO QUELL THE ANGER I HAVE REGARDING THE VARIOUS OTHER ISSUES I HAVE REGARDING WARRANTY MAINTENANCE THEY COULD HAVE COMPLETED WHILE UNDER WARRANTY, AND INSTEAD CHOSE TO BELITTLE ME AND NOW WISH TO CHARGE ME OBSCENE AMOUNTS OF MONEY TO REPAIR. GM SHOULD OFFER TO COMPLETE THE MAINTENANCE AT NO COST CONSIDERING I HAVE GONE TO THEM PRIOR TO THE CLOSE OF THE WARRANTY AND WAS RIDICULED AND FURTHER, MADE TO HAVE MY FAMILY'S LIFE IN DANGER 30-40 TIMES SO THEY COULD SAVE SOME MONEY. FURTHER, I UNDERSTAND IT IS NOT LEGALLY REQUIRED FOR THEM TO DO ANYTHING, HOWEVER, DOING THE RIGHT THING GOES A LONG WAY. I HAVE SPOKEN TO GM ABOUT THE ISSUES A COUPLE OF TIMES NOW ONLY JUST SIMPLY BE TOLD THEY WERE SORRY AND I SHOULD HAVE THE SITUATION DIAGNOSED (NEEDLESSLY). THIS IS THE FIRST I'VE HEARD OF THIS WEBSITE SO I'M TRYING NOW. THANKS. *TR