NHTSA Complaint #10584668 — 2007 FORD FREESTYLE

I FOLDED DOWN THE SECOND ROW 2/3 SEAT TO VACUUM MY SEATS AND THE SEAT BELT LOCKED AND THE SEAT WON'T GO BACK UP. EWALD IN HARTFORD SAID THEY WOULD FIX IT AND THEN CHANGED THEIR MIND. THERE'S A WARNING STICKER SAYING NO ONE SHOULD SIT IN THE THIRD ROW WHILE THE SEAT IN FRONT IS FOLDED. I'M STILL GOING TO HAVE TO PUT MY KIDS IN THE THIRD ROW. I HAVE 3 KIDS. EWALD SAID IT WOULD BE $600 SOME TO FIX IT AND I DON'T THINK I SHOULD BE RESPONSIBLE. I KNOW IT'S AN OLDER CAR BUT IT'S NOT LIKE I HAVE EVER FOLDED THE SEAT DOWN BEFORE WHERE IT WOULD WEAR OUT. I FOLD THE SECOND ROW 1/3 SEAT DOWN ALL THE TIME TO LET SOMEONE IN THE BACK. I BELIEVE THIS IS A SAFETY ISSUE THAT FORD SHOULD RECALL OR THE EWALD DEALERSHIP SHOULD TAKE CARE OF. *TR