NHTSA Complaint #10583964 — 2007 GMC ACADIA STEERING

Complaint Details

ODI Number	10583964
Vehicle	2007 GMC ACADIA
Component	STEERING
Date of Incident	July 21, 2010
Date Filed	April 21, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

IN 2010 I REPORTED A NOISE IN THE STEERING. GMC DEALERSHIP DETERMINED THAT THE STEERING ROD NEEDED REPLACED. THEY WORKED ON THE VEHICLE AND WHEN DRIVING AWAY THE STEERING STILL HAD THE SAME NOISE. OBVIOUSLY THIS WAS NOT THE STEERING ROD CAUSING THE ISSUE. I REPORTED THIS ISSUE AGAIN AND THEY DETERMINE THAT THERE WAS NO POWER STEERING FLUID. THEY ADDED FLUID AND IT TEMPORARILY CAUSED THE NOISE TO GO AWAY. THERE HAS BEEN MANY COMPLAINTS ABOUT THIS ISSUE WITH TWO SEPARATE GMC DEALERSHIPS OVER THE YEARS. FINALLY NOW THAT MY ACADIA HAS 55,000 MILES THE DEALERSHIP TELLS ME THE NOISE IS THE STEERING COLUMN AND IS WANTING TO CHARGE ME $1450 TO FIX IT. THIS WAS UNDER WARRANTY WHEN THE PROBLEM CAME UP AND I FEEL IT SHOULD BE COVERED UNDER WARRANTY BY GMC MANUFACTURER SINCE THIS WAS AN ISSUE EARLY ON WITH THIS VEHICLE. GMC IS ALSO HAVING ISSUE WITH STEERING COLUMN IN 2009 -2012 GMC AUTOMOBILES SO THIS IS NOT A NEW ISSUE. *TR

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