NHTSA Complaint #10583963 — 2007 HONDA FIT STRUCTURE:BODY

Complaint Details

ODI Number	10583963
Vehicle	2007 HONDA FIT
Component	STRUCTURE:BODY
Date of Incident	April 18, 2014
Date Filed	April 21, 2014
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WATER IS LEAKING INTO TRUNK SPARE TIRE COMPARTMENT AND FLOOR UNDERNEATH REAR SEATS, ESPECIALLY ON THE PASSENGER SIDE OF THE CAR. TOOK CAR TO DEALER FOR REPAIR IN THE MORNING, LEFT FOR ENTIRE DAY AND WAS TOLD THAT THEY COULD NOT DIAGNOSE THE SOURCE OF THE WATER LEAK. DEALER TOLD ME I WOULD NEED TO BRING BACK THE CAR FOR FURTHER TESTING THAT COULD TAKE A FEW HOURS AND AT LEAST $300. I CANNOT AFFORD TO KEEP TAKING IN THE CAR FOR THE ENTIRE DAY, PAYING A LOT OF MONEY AND NOT EVEN HAVE A GUARANTEE THE PROBLEM WILL BE FIXED. I HAVE TRIED TO SEAL A CRACK I FOUND IN THE ROOF SEAM (BASED ON INFORMATION I COULD FIND ONLINE OF OTHER OWNERS WITH A SIMILAR PROBLEM). IF THIS DOES NOT FIX THE PROBLEM, I AM NOT SURE WHAT I WILL DO. HONDA CUSTOMER SERVICE WAS EXTREMELY UNHELPFUL WHEN I CALLED THEM. THEY TOLD ME THEY COULD NOT DO ANYTHING UNTIL THE DEALER FOUND THE SOURCE OF THE PROBLEM, BUT THE DEALER WAS NOT ABLE TO EVEN DO THAT! *TR

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