NHTSA Complaint #10583903 — 2014 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10583903
Vehicle	2014 HONDA ODYSSEY
Component	ELECTRICAL SYSTEM
Date of Incident	April 2, 2014
Date Filed	April 21, 2014
Mileage	700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

HAD BEEN DRIVING BRAND NEW 2014 ODYSSEY WITH 700 MILES ON IT WITHOUT INCIDENT. PARKED CAR AT THE GROCERY STORE. RETURNED 20 MINUTES LATER AND WAS UNABLE TO START THE VEHICLE LET ALONE TURN ON ACCESSORIES. DEALERSHIP CAME AND COULD NOT DETERMINE THE PROBLEM, BUT WAS ABLE TO JUMP START THE VEHICLE. IMMEDIATELY BROUGHT IT INTO THE DEALERSHIP WHERE THEY RAN DIAGNOSTICS AND INDICATED THAT THE FACTORY INSTALLED BATTERY WAS DEFECTIVE AND WAS NO LONGER ABLE TO HOLD A CHARGE. THEY WERE NOT ABLE TO EXPLAIN THE SUDDEN FAILURE OF THE BATTERY OR WHY THE VEHICLE DID NOT INDICATE ANY PROBLEMS WITH THE BATTERY. A NEW BATTERY WAS INSTALLED AND ATT 500 MILES LATER THE VEHICLE HAS NOT HAD THE SAME PROBLEM. *TR

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