NHTSA Complaint #10583831 — 2009 MINI COOPER

I PURCHASED A 2009 MINI COOPER WITH 16,000 MILES IN DECEMBER 2011 THROUGH A DEALERSHIP. IN THE SPRING OF 2012 THE CAR SAT IN MY DRIVEWAY OVERNIGHT. THE NEXT MORNING BOTH WINDOWS WERE COMPLETELY DOWN. IT HAD RAINED 5 INCHES DURING THE NIGHT AND THE PIE WAS AN AQUARIUM. I HAD JUST HAD AN OIL CHANGE AT A MINI DEALERSHIP SO I CALLED THE DEALERSHIP AND WAS TOLD I HAD TO HAVE IT TOWED TO THEM. THE DEALER REFUSED TO TAKE RESPONSIBILITY FOR THE WATER DAMAGE. THE COMPUTER WAS REPLACED AND PAID FOR THROUGH A CLAIM ON MY INSURANCE POLICY. I TOLD MY INSURANCE COMPANY TO NOT PAY THE CLAIM BECAUSE THERE WAS A MALFUNCTION OF THE CAR. AFTER THE COMPUTER WAS REPLACED THE WINDOWS AGAIN LOWERED ON THEIR OWN ACCORD BUT THIS TIME THEY ONLY WENT DOWN HALF WAY. THE DEALER THEN SAID THEY REINITIALIZED THE COMPUTER. SINCE THEN THE CAR HAS RANDOMLY STALLED WHILE DRIVING IN HOUSTON, MERGING ONTO THE FREEWAYS, WHILE DRIVING IN STOP AND GO TRAFFIC AND WHILE DRIVING AT SLOW SPEEDS. I TOOK THE CAR TO ANOTHER MINI DEALER IN HOUSTON AND THEY KEPT THE CAR BUT CLAIMED IT NEVER STALLED WHEN THEY DROVE IT. THE CAR CONTINUED TO STALL RANDOMLY. EACH TIME THE CAR STALLED I TOOK IT TO THE DEALER AND AFTER NUMEROUS TIMES OF BEING TOLD THERE WERE NO CODES SHOWN BY READING THE FOB I QUIT TAKING THE CAR TO THEM. THE CAR CONTINUED TO RANDOMLY STALL. IN MARCH 2014 THE CAR STALLED IN 4:00PM TRAFFIC WHILE I TOPPED AN OVERPASS ON A FRIDAY. AFTER A WRECKER TOWED THE CAR TO A MECHANIC THE DIAGNOSIS IS A BLOWN HEAD GASKET. I HAVE NOT GOTTEN A SECOND OPINION AND HAVE NOT HAD IT FIXED YET. THIS MINI COOPER TRULY HAS SERIOUS PROBLEMS AND IS A HAZARD TO BE ON THE ROAD. I NO LONGER DRIVE THE MINI, WILL NEVER DRIVE ANOTHER MINI AND I NO LONGER HAVE TO SAY A PRAYER BEFORE I GET IN MY CAR. I HOPE THE NHTSA CAN PROVIDE SOME ASSISTANCE WITH THIS SITUATION . *TR