NHTSA Complaint #10583774 β€” 2011 FORD F-150

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 10583774
Vehicle 2011 FORD F-150
Component STEERING
Date of Incident
Date Filed
Mileage 111,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

ON THE NIGHT OF DEC 20, 2013, I WAS TRAVELING SOUTH ON I81 NORTH OF SYRACUSE NY. ROAD CONDITIONS WERE NOT VERY GOOD. A BLOCK OF ICE FELL OFF A TRUCK AHEAD OF ME, EVASIVE ACTION WAS NOT POSSIBLE DUE TO ICE AND TRAFFIC VOLUME. THE ICE STRUCK THE ALTERNATOR WHICH IS CLEVERLY POSITIONED ABOUT 10" OFF THE GROUND ON THE LOWER LEFT FRONT OF THE VEHICLE. THE VEHICLE BEGAN TO LOSE ELECTRICAL POWER SYSTEM BY SYSTEM. I CANT RECALL THE EXACT SEQUENCE, AS IT WAS ALL HAPPENING PRETTY FAST. EVENTUALLY, THE ELECTRIC POWER STEERING SYSTEM LOST POWER. WHEN THIS HAPPENS ON THIS VEHICLE, YOU LOSE ALL STEERING CAPABILITY. ITS NOT LIKE ITS JUST MANUAL STEERING, THERE IS NO STEERING OTHER THAN THE ABILITY TO SLIGHTLY ALTER COURSE BY PULLING EXTREMELY HARD ON THE WHEEL. THE VEHICLE HAD NO LIGHTS, THE SHOULDERS WERE UNPLOWED, STOPPING WASN'T A GOOD IDEA. AS GOOD FORTUNE WOULD HAVE IT, THE CICERO NY EXIT PRESENTED ITSELF AT THAT MOMENT. I WAS ABLE TO PULL EXTREMELY HARD ON THE WHEEL AND WAS ABLE TO STEER THE SLIGHT CURVE. AT THE BOTTOM, I DISCOVERED I HAD NO BREAKS. I SHOT ACROSS THE USUALLY BUSY NY 31 AND INTO A KWIKSTOP, WHERE I STOMPED ON THE EMERGENCY BRAKE AND CAME TO A STOP. WE SHORTLY DISCOVERED A FIRE UNDERNEATH THE ENGINE AND WERE ABLE TO EXTINGUISH IT WITH SNOW. I CANNOT BELIEVE A STEERING SYSTEM LIKE THIS IS PERMITTED. HAD I KNOWN IT HAD THIS SYSTEM AND ITS LIMITATIONS, ID NEVER HAVE BOUGHT THE CAR. IF MY SON AND I HAD BEEN KILLED THAT NIGHT, IT WOULD HAVE ALL BEEN CHALKED UP TO ROAD CONDITIONS. IN FURIOUS ABOUT THIS SYSTEM. IT NEEDS TO BE RECALLED.....NOW. *TR

Related Complaints for the 2011 FORD F-150

Other STEERING Complaints

#11706892 Orchid Isle Ford in Hilo has replaced the electronic power steering rack and pinion already once but now it’s gone ba...
#11704860 Driving about 10 mph when steering lockup Shop replaced rack opinion
#11703493 Steering became stiff and difficult, brakes fell off the vehicle. No breaks. Heard/felt a pop and steering became loo...
#11694835 The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission u...
#11684806 The power steering goes out randomly. While driving forward , backing up, parking, turning. Very dangerous to drive.

Recent Complaints for the 2011 FORD F-150

#11719284 POWER TRAIN The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included ...
#11716632 POWER TRAIN Trans mission input shaft speed sensor. Transmission is downshifting and going into limp mode while driving.
#11716321 POWER TRAIN I faced an unexpected transmission downshift that came without warning or driver input. Transmission 6R80. The same p...
#11714635 POWER TRAIN The truck will randomly downshift from 4th or 5th gear to 1st gear. I was driving around 64 miles per hour and the tr...
#11708133 EXTERIOR LIGHTING BostonMA2266United States1/1/2026"Are LED manufacturers trying to destroy my country, or pushing the slightly less ne...
Check any vehicle history by VIN - Free vehicle history report