NHTSA Complaint #10583639 — 2003 SATURN ION

I RECEIVED MY RECALL NOTICE IN LATE JANUARY , EARLY FEBRUARY. I IMMEDIATELY CALLED CHRISTENSON CHEVROLET 9700 INDIANAPOLIS BLVD HIGHLAND, IN 46322 I WAS TOLD THE PARTS WOULD BE IN LATE MARCH EARLY APRIL. I THEN CALLED THE LAST WEEK OF MARCH AND I WAS TOLD THE PARTS WOULD BE IN APRIL 5TH OR 6TH. I CALLED ON THE 8TH TO SET UP A TIME FOR GETTING ME VEHICLE FIXED. I HAVE BEEN HAVING PROBLEMS WITH MY IGNITION ALL WINTER. ON THE 8TH I WAS TOLD THEY NEEDED MY VIN NUMBER, MAKE OF CAR AND PHONE NUMBER SO THEY COULD ORDER MY PART. THEY COULD HAVE GOT THAT THE FIRST TIME I CALLED. I CALLED AGAIN ON APRIL 18TH TO INQUIRE ABOUT MY RECALL. I WAS RUDELY TOLD THAT I WAS ON THE LIST AND THEY WOULD CALL ME WHEN THEY WERE READY FOR ME. THIS IS A SAFETY RECALL AND I AM HAVING PROBLEMS WITH MY IGNITION. I HAVE NEVER HEARD OF RECALL THAT WORKED IN THIS WAY. MY PART SHOULD HAVE BEEN FED EXED TO THEIR LOCATION SO IT COULD BE REPAIRED THE NEXT DAY. WHY AM I STILL WAITING TO GET MY CAR FIXED WHEN IT IS HAVING PROBLEMS DURING A SAFETY RECALL? *TR