NHTSA Complaint #10583244 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10583244
Vehicle 2014 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 12,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

LUCKILY WE WERE COMING TO A STOP ANYWAY WHEN WE LOST POWER STEERING. LOUD WARNING BEEPS WITH A MESSAGE SAYING "POWER STEERING ASSIST FAULTY" APPEARED. WE WERE ABLE TO STOP AND START THE ENGINE TO RESET THIS, BUT THIS IS A SERIOUS SAFETY ISSUE. WE TOOK OUR NEW 2014 FORD TO OUR CULLMAN, ALABAMA ECKENROD FORD DEALER AND THEY ARE STUMPED. COME TO FIND OUT (THANKS TO GOOGLE) THIS PROBLEM HAS BEEN AROUND SINCE THE 2011 MODEL. WE NO LONGER FEEL SAFE DRIVING THIS VEHICLE AS WE COMMUTE 45 MILES TO WORK AND 45 MILES HOME EVERYDAY.

Related Complaints for the 2014 FORD EXPLORER

Other STEERING Complaints

#11716311 The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wh...
#11713124 Power Steering stopped working. Error messages shown are "Power Steering Assist Fault" and "Service AdvanceTrac"
#11701781 All my dash lights turn off u can drive it but all my dash light is off the abs light its on
#11699419 The contact owns a 2014 Ford Explorer. The contact stated that while driving approximately 25 MPH and turning to the ...
#11698841 Loss of steering. Driving down the road the my completely locks up while in drive. Was told it was faulty rack and pi...

Recent Complaints for the 2014 FORD EXPLORER

#11719074 STRUCTURE The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s...
#11718830 STRUCTURE The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11718587 STRUCTURE The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11717080 POWER TRAIN PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the posit...
#11717080 UNKNOWN OR OTHER PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the posit...
Check any vehicle history by VIN - Free vehicle history report