NHTSA Complaint #10583205 — 2014 RAM 3500

VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA

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Complaint Details

ODI Number 10583205
Vehicle 2014 RAM 3500
Component VISIBILITY:GLASS, SIDE/REAR
Date of Incident
Date Filed
Mileage 600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

ENTERED MY TRUCK, TO GO TO WORK. SHUT THE DRIVERS SIDE DOOR, AND THE REAR DRIVERS SIDE REAR DOOR WINDOW BLEW OUT. THE TRUCK WAS NOT EVEN A MONTH OLD. I LIVE IN A RURAL RESIDENTIAL AREA, AND NOTHING HAD HIT IT, TOUCHED IT, ETC. TEMP IN THE 50'S WITH RAIN. COVERED UNDER MY INSURANCE WITH NO DEDUCTIBLE, BUT EVEN THE GLASS COMPANY HAS SAID THIS IS A MANUFACTURERS DEFECT. IMPERIAL DODGE IN MENDON, MA DUCKING MY PHONE CALLS. CHRYSLER., TO THERE CREDIT SAID THEY WOULD CHECK INTO IT, (EVEN THOUGH YOU KNOW THEY WON'T). POINT BEING, "WHAT IF THIS HAD HAPPENED WHILE I WAS DRIVING?" EVEN THOUGH IT'S COVERED UNDER INSURANCE, THIS IS A MANUFACTURERS DEFECT! AND THE DEALERSHIP REFUSES TO MAN UP AND TALK TO ME. *TT

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