NHTSA Complaint #10583156 — 2008 BUICK ENCLAVE

A LITTLE AFTER WE PURCHASED THE VEHICLE IN JULY 2009, THE PASSENGER AIRBAG SENSOR LIGHT WOULD MALFUNCTION AND INDICATE THAT NO PASSENGER WAS SITTING IN SEAT EVEN THOUGH THEY WERE. WE MOVED THE SEAT, WE BOUNCED IN THE SEAT AND THE SENSOR STILL DID NOT DETECT PASSENGER. WE TOOK THE CAR TO DEALER SEVERAL TIMES AND WERE TOLD THAT THERE WAS NOTHING WRONG. WE TOOK THE CAR TO DEALER 04/16/2014 TO HAVE THE SENSOR CHECK AND THEY HAVE REPROGRAMMED THE SENSOR, HOWEVER, THIS COST US $103.17. DEALER SERVICE ADVISED US THAT IF THE SENSOR MALFUNCTIONS AGAIN, THEY WOULD HAVE TO REPLACE IT, HOWEVER WE WOULD HAVE TO PAY FOR LABOR AND PART. I JUST CAME ACROSS THIS WEBSITE AND DECIDED TO FILE A COMPLAINT BECAUSE UPON LOOKING IN YOUR COMPLAINT DATABASE, IT SEEMS THAT OTHER ENCLAVE OWNERS HAVE EXPERIENCED THE SAME THING YET, GM HAS NOT RECALLED THE CAR WHICH IS OBVIOUSLY A FLAW IN THEIR ELECTRICAL SYSTEMS. *TT