NHTSA Complaint #10582845 — 2010 FORD FUSION

APPROXIMATELY TWO YEARS AGO, I WAS DRIVING DOWN RT 28 IN FAIRFAX, VA. I WAS GOING ABOUT 60 MPH WHEN MY CAR TURNED OFF. NO POWER STEERING, NO BRAKES, TO SPEED. THE CAR BEHIND ME SLAMMED ON HIS BRAKES AND NARROWLY MISSED REAR ENDING ME. I MADE IT OVER TO THE SHOULDER. I TOOK MY CAR TO KOONS FORD STERLING, THEY TOLD ME IT WAS THE THROTTLE BODY. I CALLED FORD MOTOR CUSTOMER RELATIONSHIP CENTER AND TOLD THEM WHAT HAPPENED AND ALSO TOLD THEM THAT I GOGGLED IT AND FOUND MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME THING. I WAS TOLD THAT FORD HAD NO KNOWLEDGE OF PROBLEMS WITH THE THROTTLE BODY. I PAID TO HAVE THE WORK DONE. FAST FORWARD...............THREE WEEKS AGO WE RECEIVED A LETTER FROM FORD TELLING US THAT THE THROTTLE BODY WAS NOW BEING RECALLED AND IF WE HAVE ALREADY HAD THE WORK DONE, WE SHOULD TAKE THE RECEIPT UP TO THE DEALERSHIP FOR OUR REFUND. WELL THAT WAS ON APRIL 1. STILL NOTHING. EACH TIME I CALL I'M TOLD THAT IT'S STILL UNDER REVIEW. ASIDE FROM THE FACT THAT I PROBABLY WILL NEVER GET A REFUND, I'M WONDERING HOW MANY PEOPLE DIED FROM THIS. IT TOOK FORD 2-3 YEARS TO DO THIS RECALL. *TT