NHTSA Complaint #10582784 — 2008 TOYOTA HIGHLANDER

FOLLOWING A OIL CHANGE AT LOCAL TOYOTA DEALER, A LARGE PUDDLE OF OIL (2 FOOT X 2 FOOT PLUS) FOUND UNDER CAR. I SUSPECTED OIL FILTER OR STRIPPED OIL PAN PLUG. *JS VEHICLE TOWED TO DEALER FOR INSPECTION. THEY STATED IT WAS COMPLETE FAILURE OF THE AWD TRANSFER BOX AND THAT IS WAS NOT COVERED BY WARRANTY. ESTIMATED COST TO REPAIR - $5,000.00+ NOTE - DURING A PREVIOUS OIL CHANGE AT APPROXIMATELY 63,000 MILES TOYOTA DEALER STATED THERE WAS A POSSIBLE SMALL LEAK ON THE AWD TRANSFER BOX AND THAT THEY WOULD MONITOR THIS DURING FUTURE OIL CHANGES. I WAS NEVER INFORMED, OF ANY ADDITIONAL LEAKAGE DURING ANY OIL CHANGES AT THE SAME TOYOTA DEALER. (CAR DID NOT LEAK ANY OIL PRIOR TO FAILURE OF THE AWD TRANSFER BOX)