NHTSA Complaint #10579746 — 2006 BMW X3

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10579746
Vehicle	2006 BMW X3
Component	STRUCTURE:BODY
Date of Incident	March 15, 2014
Date Filed	April 14, 2014
Mileage	124,092 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

MY BMW IS 8 YEARS OLD WITH APPROXIMATELY 125 THOUSAND MILES AND BOTH REAR COIL SPRINGS ARE DAMAGED. THIS IS A BMW, THE FRAME OF THIS VEHICLE SHOULD NOT BE DAMAGE IN THIS TYPE OF CAR. BMW ARE BUILT TO EMBODY THE HIGHEST QUALITY AND SAFETY STANDARDS BUT ONE OF THE MOST IMPORTANT PART OF THE CAR BODY IS NOT FUNCTIONING PROPERLY. THERE MOST BE A DEFICIENCY ON THIS PART AND AS FAR AS I KNOW IT SHOULD BE A BMW ORIGINAL PART. WHEN I BOUGHT THE CAR IN 2009, IT WAS A PRE-CERTIFIED CAR, WHEN I ASKED WHAT THAT MEANT THE SALES PERSON STATED "THAT ALL PARTS WERE CHECKED AND ARE ORIGINALS BMW PARTS". I BAD OTHER TYPE OF VEHICLE FOR OVER 10 YEARS AND NEVER HAD THIS TYPE OF PROBLEM, SO NEVER EXPECTED THIS FROM MY BMW. I WILL APPRECIATE YOUR ASSISTANCE ON THIS MATTER, I BELIEVE THIS PART IS DEFICIENT AND BMW SHOULD BE PAYING FOR THE REPAIRS. I DO EXPECT MORE FROM THEM AS THEY ADVERTISE THEIR CARS TO BE MORE DURABLE AND HIGHER QUALITY. PLEASE DO NOT HESITATE TO CONTACT ME WITH ANY QUESTIONS. *JS

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