NHTSA Complaint #10579624 — 2007 BMW 650I

BOUGHT CAR IN 03-13-2013 2 WKS AFTER PURCHASE CAR FISHED TAIL TO THE RIGHT SPOKE TO MC KENNA SALES REP ABOUT ISSUE, 6-21-13 AT 35,254 BOUGHT NEW REAR TIRES, SINCE TIRES WITH CAR WERE GONE (INNER WEAR), CARS NEVER STOPS VEERING TO RIGHT, PROBLEM WORSENS WITH TIME VERY DIFFICULT TO CONTROL AT LEGAL SPEEDS. EVEN WORSE ON RAINING DAY AND SMALL PUMPS ON ROAD, EVEN THE SMALL STREET REFLECTORS. HAD TO BUY NEW TIRES ARE AGAIN AT 39,487 /06-21-2013/ MILES THIS TIME WENT STRAIGHT TO DEALER SPOKE PORSCHE GEN. MANAGER. AND ASSIST. MANAGER (PRIMO) WE VOICED OUR CONCERNS WITH THE CAR. STATED THAT THE CAR NEVER STOPS VEERING TO THE RIGHT WITH TIME ISSUE WORSENS AS TIRES WEAR OUT. WE DID ALL THE NECESSARY WITH MC KENNA BMW DEALER PAID 2104.87 FOR TIRES AND A SERIOUS OF WORK THAT THEY SAID WE DID NOT DO BACK IN 6-21-13. I WANT TO POINT OUT THE TIRES PURCHASED IN 6-21-.13 LAST LONGER THEN THEIR SPEC TIRES PURCHASED IN 11-25-13. CAR VEERING TO THE RIGHT AND TIRES GONE AGAIN 04-11-14. DROVE TO MC KENNA TO SPEAK TO MANAGER. WE DID SPEAK TO PRIMO. VOICED ARE CONCERNS AGAIN ABOUT HOW DIFFICULT IT IS TO CONTROL THE CAR. WE SHOWED PRIMO THE TIRES GONE AGAIN BOTH THE RIGHT AND LEFT. MENTIONED THAT ON OUR WAY TO MC KENNA DEALER IN NORWALK RIGHT TIRE BLEW OUT EXISTING THE FIRESTONE EXIT. EXTREME WIRES SHOWING IN THE INNER TIRE. POINTED OUT THE LEFT REAR IS ALSO STARTING TO GO. PRIMO AGREED THAT THIS IS A SERIOUS AND THE CAR IS NOT SAFE TO DRIVE IN THIS CONDITION. WE ADVISED PRIMO THAT WE DID ALL THAT WAS RECOMMENDED BY THE BMW STAFF. AND YET THE ISSUE HAS WORSEN: TIRES GONE, CAR VEERS TO THE RIGHT WITH THE SLIGHTEST PUMP, MORE SO ON RAINY DAYS. MY HUSBAND AND I ARE SCARE TO NOW DRIVE THIS VEHICLE. WE DEEM IT UNSAFE TO OUR FAMILY AND ANYONE ELSE ON THE ROAD. I HAVE DONE RESEARCH AND THIS IS A VERY COMMON PROBLEM WITH BMW CARS. WE ASK FOR YOUR HELP. *TR UPDATED 10/7/2014 *JS