NHTSA Complaint #10579547 — 2011 TOYOTA CAMRY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10579547
Vehicle	2011 TOYOTA CAMRY
Component	STRUCTURE:BODY
Date of Incident	March 1, 2014
Date Filed	April 14, 2014
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

A RATTLE OR POPPING NOISE COMING FROM THE MOONROOF ABOVE FRONT/REAR PASSENGER SEAT. A LOUD CREAKING SOUND ALL THE TIME HEARD SINCE WINTER IS PRESENT WHEN MAKING TURNS OR JUST HITTING BUMPS IN THE ROAD. CALLED DEALER WAS TOLD THAT PLASTIC SHIMS/ OR DIFFERENT KITS WERE NEEDED AND THE LABOR WAS OUTRAGEOUS FOR CUSTOMER PAY. THE 3 YEAR WARRANTY IS RIDICULOUS THIS IS A STRUCTURAL ISSUE. THIS IS A KNOWN PROBLEM WITH ALL 2007 -UP TOYOTA CAMRY'S. TSB'S ARE ONLINE. IF YOU GOOGLE MOONROOF POPPING OR RATTLING ON 2011 TOYOTA CAMRY'S, YOU'LL FIND THAT THIS IS A RECURRING PROBLEM THAT TOYOTA IS HAVING WITH THEIR MOONROOF. WHY SHOULD THE CONSUMER SPEND THOUSANDS TO FIX A STRUCTURAL ISSUE? I HEARD WORST CASE SCENARIO IS TOTAL REMOVAL OF MOONROOF WITH NO GUARANTEES TO FIX ON MY TAB. CAR IS BARELY OUT OF BUMPER TO BUMPER WARRANTY. *JS

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