NHTSA Complaint #10579534 — 2011 BMW X5

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SPORADICALLY BECOME DIFFICULT TO TURN. ADDITIONALLY, THERE WAS AN ELECTRICAL FAILURE WITHIN THE INSTRUMENT PANEL. THE FAILURE WAS RECURRING. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED WHENEVER THE CONTACT REVERSED FROM HIS DRIVEWAY. THE CONTACT ALSO STATED THAT THE VEHICLE COULD NOT BE SHIFTED FROM PARK TO REVERSE OR DRIVE. THE VEHICLE WAS TOWED TWICE TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE IDLE PULLEY BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. THE AUTHORIZED DEALER REPLACED THE IDLER PULLEY BELT A THIRD TIME AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.