NHTSA Complaint #10579526 — 2014 HYUNDAI SANTA FE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10579526 |
| Vehicle | 2014 HYUNDAI SANTA FE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
2014 SANTA FE SPORT AWD - THE CAR WANDERS EXCESSIVELY AT HIGHWAY SPEEDS AND THE PROBLEM BECOMES WORSE AS THE SPEED INCREASES. THE CAR NEEDS CONTINUOUS STEERING CORRECTING JUST TRYING TO TRAVEL IN A STRAIGHT LINE. THE CAR WILL DART FRONT RIGHT TO LEFT AT VARYING DEGREES OF INTENSITY. THE CAR WAS TAKEN TO THE DEALERSHIP WITH LESS THAN 500 MILES TO ADDRESS THIS ISSUE AND THE DEALER CHECKED THE ALIGNMENT BUT FOUND NO ISSUES WITH IT. AS DESCRIBED BY OTHERS, THE CAR BEHAVES AS IF IT HAD WORN OUT BALL JOINTS, HOWEVER IT IS A BRAND NEW VEHICLE. I HAD THOUGHT THAT THIS WAS AN ISOLATED ISSUE WITH MY VEHICLE, BUT AFTER TEST DRIVING ANOTHER SANTA FE SPORT AWD AND READING ONLINE REVIEWS FROM PLACES SUCH AS EDMUNDS.COM AND NUMEROUS OWNER COMMUNITY FORUMS BY SIMPLY SEARCHING "SANTA FE WANDERING", IT APPEARS THAT A VAST NUMBER OF PEOPLE ARE EXPERIENCING THIS TERRIFYING ANOMALY. THIS ISSUE MAKES ME FEEL INCREDIBLY UNSAFE DRIVING ON THE HIGHWAY ESPECIALLY WHEN PASSING TRAFFIC OR NEXT TO OTHER VEHICLES AS THE CAR DOES NOT WANT TO DRIVE IN A STRAIGHT LINE. *JS
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