NHTSA Complaint #10579279 — 2004 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10579279
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	March 12, 2014
Date Filed	April 11, 2014
Mileage	78,006 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE PARKED, I STARTED UP MY VEHICLE AND PUT THE TRUCK IN REVERSE. HOWEVER, THE TRUCK WOULD NOT REVERSE. I WAS ABLE TO DRIVE FORWARD AND TOOK MY VEHICLE TO MECHANIC. HE STATED THAT THE FORDS WERE "WELL KNOWN" FOR HAVING BAD TRANSMISSION DUE TO CERTAIN PIECES NOT FITTING, ESPECIALLY THE 2002-2006 MODELS. I SEARCHED ONLINE AND REALIZED THIS PROBLEM IS A LOT BIGGER THAN JUST "A FEW" CASES. THIS IS AN EPIDEMIC OF NEGLECT! ADDITIONAL ISSUES INCLUDE THE THROTTLE BODY FOR WHICH YOUR ESTABLISHMENT HAS ALREADY INVESTIGATED BUT LIMITED THE "RECALL" FOR YEARS 2009-2013. THIS SHOULD BE EXTENDED FURTHER TO COVER ALL INCIDENTS WITHIN A CERTAIN MILEAGE. MINE STARTED AROUND FIFTY THOUSAND MILES UNTIL I HAD IT REPLACED FOR $650! I REQUEST AN INVESTIGATION ON THE TRANSMISSION FAILURES, SPECIFICALLY WITH THE INABILITY TO REVERSE. *JS

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