NHTSA Complaint #10579233 — 2013 TOYOTA TUNDRA

BRAKES DO NOT FUNCTION PROPERLY NOR CONSISTENTLY. I AM HONESTLY CONCERNED (IF NOT AFRAID) ABOUT A SPORADIC NOISE I AM HEARING AND HAVE CONTINUED TO HEAR AND EXPERIENCE SINCE I PURCHASED THIS TRUCK. THE NOISE IS A THUD AND A FEELING AT THE BRAKE PEDAL ALONG WITH A GREATLY INCREASED AMOUNT OF STOPPING DISTANCE NECESSARY TO SUCCESSFULLY BRINGING THE VEHICLE TO A COMPLETE STOP. I HAVE MADE THIS CONDITION KNOWN SINCE MY PURCHASE AND SERVICE DONE WITHIN FLORIDA, AS DURING BREAK IN CERTAIN CONDITIONS WERE APPLICABLE DISGUISING THE CONDITION BUT NEEDLESS TO SAY IT IS A SURE AND CERTAIN SAFETY CONCERN & CONDITION AS I CANNOT ADEQUATELY DETERMINE WHEN THE CONDITION WILL ARISE THUS I CANNOT ADEQUATELY JUDGE THE NECESSARY DISTANCE TO BRING THE VEHICLE TO A STOP. THE CONDITION MAKES IT FEEL AS THOUGH JUST THE REAR BRAKES ARE ENGAGED, NO "PULLING" IS FELT IN THE STEERING OF THE VEHICLE BUT CERTAINLY I AM BEING STOPPED COMPLETELY FROM "BEHIND". CRAMER TEST DROVE THE TRUCK BUT FOUND NOTHING WRONG BUT I CONTEND THE PROBLEM IS SO INFREQUENT AND SPORADIC A TEST DRIVE OR TWO MAY NOT [OR MAY] EVER DISCOVER THE ISSUE I AM SURE EXISTS WITHIN THIS BRAKING SYSTEM NEVERTHELESS THE CONDITION IS PREVENTING ME FROM DRIVING THE VEHICLE FOR FEAR I OR SOME OTHER INNOCENT PEDESTRIAN OR MOTORIST WILL BE INJURED AS A DIRECT, CONSEQUENTIAL OR PROXIMAL RESULT OF MY BRAKING SYSTEM'S FAILURE(S). WE NEED TO GET THE CONDITION FIXED WITHOUT ADDING HUNDREDS OR THOUSANDS OF MILES TO MY VEHICLE WITHOUT JUST COMPENSATION. PLEASE ACKNOWLEDGE RECEIPT OF THIS EMAIL AND MY SAFETY CONCERNS/ISSUES THAT HAVE BEEN CONSISTENTLY A MATTER OF FACTS SINCE I PURCHASED THIS VEHICLE. THIS IS A CONTINUING PROBLEM. *JS