NHTSA Complaint #10579219 — 2011 FORD F-350

THIS IS THE 3RD. TIME THAT A EGT SENSOR HAS FAILED ON MY FORD F-350 DIESEL TRUCK. THIS FIRST TIME WAS IN CALIFORNIA IN THE DESERT TRAVELING AT 70 MILES PER HOUR. THE TRUCK SHUT DOWN FOR NO REASON THAT I COULD SEE. I HAD A HORSE TRAILER WITH 5 HORSES ON BOARD AND THE TEMPERATURE OUTSIDE WAS 109 DEGREES IN THE DESERT. THE TRUCK WAS STILL UNDER WARRANTY AND FORD TOOK 4 HOURS TO COME AND RESCUE US. THE TRUCK AND TRAILER WAS TOWED TO THE DEALERSHIP WHERE THEY DISCOVERED EGT #10 HAD FAILED AND SHUT THE TRUCK DOWN TO PROTECT THE ENGINE. THE EGT SENSOR WAS REPLACED. THE SECOND TIME I HAD JUST LEFT THE DEALERSHIP AND THE TRUCK TURNED ITSELF OFF AGAIN 130 MILES AWAY FROM THE DEALERSHIP. FORD WAS CALLED AGAIN AND I WAS TOWED BACK TO THE SAME DEALERSHIP. THEY DISCOVERED THAT EGT SENSOR #11 HAD FAILED AND WAS REPLACED. GEE, ONLY 2 MORE SENSORS TO GO. NOW ON APRIL 10, 2014, EGT SENSOR #13 FAILED AND I ONLY STOPPED TO GET DIESEL FUEL. I PULLED OUT OF THE GAS STATION AND THE ENGINE JUST DIED IN DRIVE GEAR POSITION. THIS TIME THE DEALERSHIP CHARGED ME FOR THE SERVICE AND PART AND FAILED TO NOTIFY ME OF A RECALL ON THIS MATTER AND PART. WHEN PULLING MY HORSE TRAILER WITH PRIZED AND VALUED HORSES ON BOARD, I WOULD HATE TO CAUSE AND ACCIDENT OR HAVE AN 18 WHEELER REAR-END ME WHILE STOPPED IN THE LANE OF A MAJOR INTERSTATE HIGHWAY. I FIND IT SHAMEFUL THAT MY OWN FORD DEALERSHIP, OR FOR THAT MATTER FORD MOTOR COMPANY CAN TAKE MY $65,000 FOR A NEW PURCHASE TRUCK, BUT THEY CAN'T INFORM ME WHEN MY FAMILY, CHILDREN, PASSENGERS OR HORSES LIVES ARE IN DANGER!!! I AM ALSO GOING TO CONFRONT THE DEALERSHIP THAT CHARGED ME ON APRIL 10, 2014 FOR A RECALL THAT THEY SAY DOESN'T EXIST ACCORDING TO THE FORD MOTOR COMPANY COMPUTER SYSTEM AND DATABASE. *JS