NHTSA Complaint #10579125 — 2011 CHEVROLET TRAVERSE

MY VEHICLE HAS HAD A WHINING NOISE WHEN STEERING. IT ALSO FEELS "LOOSE" AS IF I'M NOT IN COMPLETE CONTROL OF THE STEERING. I TOOK THE VEHICLE TO THE DEALERSHIP AND THE SERVICE ADVISOR STATED THAT THIS IS A VERY COMMON PROBLEM AND THE STEERING COULD LIKELY GET WORSE IF NOT SERVICED. HE ALSO STATED THAT THIS IS NOT AN ISOLATED INCIDENT AND IS VERY COMMON. I HAVE HEARD REPORTS OF OWNERS OF THE SAME VEHICLES HAVING LOST CONTROL OF STEERING. I HAVE A THREE YEAR OLD DAUGHTER AND SAFETY WAS A MAJOR FACTOR IN PURCHASING THIS VEHICLE. I DO NOT FEEL SAFE KNOWING THAT THIS PROBLEM EXISTS. I HAD THE VEHICLE REPAIRED AT MY OWN EXPENSE. GENERAL MOTORS DOES HAVE A BULLETIN ON THIS PROBLEM SO THEY ARE AWARE OF THE ISSUE. HOWEVER, I BELIEVE THAT THE GOVERNMENT SHOULD INVESTIGATE AS THEIR MIGHT BE CONSUMERS OUT THERE THAT ARE NOT AWARE OF THIS SAFETY ISSUE. THEY MAY THINK THAT IT IS JUST A SIMPLE SQUEAK AND NOT AS SEVERE AS I WAS MADE AWARE. THANK YOU *JS