NHTSA Complaint #10578954 — 2013 FORD ESCAPE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 10578954
Vehicle 2013 FORD ESCAPE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 18,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

I WAS ~350 MILES FROM HOME IN N. MINNESOTA ON 2/7/2013 AND WAS ACCELERATING FROM ~30 MPH TO 55 MPH WHEN THE VEHICLE STARTED TO SHAKE VIOLENTLY AND LOOSE POWER. A DEFAULT MESSAGE APPEARED ON DRIVER'S INFORMATION DISPLAY FOLLOWED BY AN OK MESSAGE. THE VEHICLE CONTINUED TO SHAKE AND WOULD NOT ACCELERATE PAST ~5MPH. I PULLED INTO A LOCAL BUSINESS PARKING LOT AND TURNED OFF THE ENGINE. I THEN ADDED A BOTTLE OF GAS LINE ANTIFREEZE BELIEVING THERE WAS A FUEL PROBLEM SINCE THE OUTDOOR TEMPERATURE WAS EXTREMELY COLD (-20 F TO ?? 30F) AND I HAD REFUEL ~75 MILES BEFORE. AFTER THE ADDITION OF A BOTTLE OF FUEL LINE ANTIFREEZE I IMMEDIATELY STARTED THE ENGINE. I PROCEEDED TO THE LOCAL FORD DEALER TO HAVE THE VEHICLE CHECKED OUT. THE TECHNICIAN COULD NOT FIND AN ERROR CODE. THE VEHICLE PERFORMED NORMALLY UNTIL THE PROBLEM REAPPEARED MARCH 30TH AT ~ 19,500 MILES (AGAIN IN N. MN). A DEFAULT MESSAGE RE-APPEARED ON DRIVER'S INFORMATION DISPLAY FOLLOWED BY AN OK MESSAGE. AFTER PULLING OVER ON THE SHOULDER OF THE ROAD, I SHUT OFF THE ENGINE AND IMMEDIATELY RESTARTED IT. THE ENGINE HAS PERFORMED AS NORMAL SINCE THE SECOND INCIDENT. AFTER RETURN TO MY HOME I REPORTED THE PROBLEM TO THE LOCAL FORD DEALERSHIP. THE DEALER MAINTENANCE DEPARTMENT CONSULTED WITH FORD MOTOR COMPANY FOR A SERVICE RECOMMENDATION. THE VEHICLE WAS SERVICED ON 3/9/2014 PER FORD'S RECOMMENDATION AT ~ 20,000. AGAIN THERE WAS NO ERROR MESSAGE STORED ON THE VEHICLES COMPUTER. *TR

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