NHTSA Complaint #10578508 — 2002 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE CRUISE CONTROL ENGAGED INDEPENDENTLY AND WOULD NOT DEACTIVATE. THE IGNITION SWITCH WAS TURNED OFF; HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES AND THE VEHICLE FAILED TO SLOW DOWN. WHEN THE EMERGENCY BRAKE WAS ENGAGED THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE THEN RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CRUISE CONTROL CABLE WAS DETACHED. THE MECHANIC STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 6/10/14*CN