NHTSA Complaint #10578425 — 2014 LAND ROVER RANGE ROVER

OUR 2014 RANGE ROVER SPORT PASSENGER SIDE AIRBAG INDICATOR DEACTIVATES INTERMITTENTLY DURING MULTIPLE TRIPS AT HIGHWAY SPEEDS WITH AN ADULT IN THE PASSENGER SEAT. AFTER 7-12 MINUTES THE INDICATOR LIGHT NEAR THE SUNSHADE BUTTON WILL ILLUMINATE TO NOTE THE PASSENGER AIRBAG HAS BEEN DEACTIVATED OR IS NOT OPERATIONAL; EVEN THOUGH THE PASSENGER IS SITTING CORRECTLY AND MAINTAINING CONSTANT WEIGHT ON THE SEAT. MOVING AROUND THE SEAT OR SHIFTING WEIGHT FROM ONE SIDE TO THE OTHER WILL NOT EXTINGUISH THE INDICATOR LIGHT; HOWEVER BRIEFLY UNBUCKLING THE SEAT BELT WHILE THE VEHICLE IS MOVING AND THEN QUICKLY BUCKLING THE SEAT BELT WILL CAUSE THE INDICATOR LIGHT TO SHUT OFF FOR 7 TO 12 MINUTES. AFTER THIS UNBUCKLING AND BUCKLING PROCESS HAS BEEN COMPLETED THE LIGHT WILL COME ON AGAIN. THE LAND ROVER DEALERSHIP INSPECTED THIS VEHICLE AND FOUND NO PROBLEMS WITH THE PASSENGER AIR BAG SENSORS. LAND ROVER ALSO NEVER MENTIONED TO ME THAT THIS ISSUES HAS OCCURRED WITH OTHER RANGE ROVER VEHICLES. ON ANOTHER NOTE, THE AIR BAG INDICATOR LIGHT IS SEVERELY UNDERILLUMINATED. VERY DIFFICULT TO SEE DURING THE DAY AND THERE IS NO OTHER VISUAL OR AUDIO QUEUE TO THE DRIVER THAT THE PASSENGER AIR BAG HAS BEEN DEACTIVATED. THIS IS TROUBLING BECAUSE YOU MAY NEVER NOTICE THE ISSUE UNLESS IT OCCURS AT NIGHT, BUT EVEN THEN IT IS STILL DIFFICULT TO SEE IN THE DARK.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR