NHTSA Complaint #10578415 — 2006 FORD EXPLORER

AT LOW SPEED, THE VEHICLE SLAMS INTO 2ND GEAR. IT IS QUITE DISTURBING, ESPECIALLY IN THE CITY WHERE THERE ARE STOP SIGNS AND TRAFFIC SIGNALS FROM BLOCK TO BLOCK. IT FEELS LIKE THE VEHICLE IS BEING CRASHED INTO FROM BEHIND - CONSTANTLY. THE WORST PART IS, AFTER READING LITERALLY HUNDREDS OF PEOPLE VOICING THE EXACT SAME COMPLAINT, THERE IS NO CLEAR CAUSE OR RESOLUTION. THE VEHICLE SHIFTS FINE, FOR INSTANCE, WHEN GETTING ONTO AN EXPRESSWAY FROM A COMPLETE STOP -- THROTTLING STRAIGHT THROUGH FROM 1ST TO O/D, THERE DOESN'T SEEM TO BE A PROBLEM. IT IS ONLY AN ISSUE WHEN THROTTLING SHORT DISTANCES NEEDING ONLY 1ST, 2ND AND 3RD GEAR. ALSO, THOUGH SLIGHTLY LESS FREQUENT IN MY CASE, GETTING INTO REVERSE CAN BE JUST AS UNSETTLING. I WOULD SAY, 1 OUT OF 15 TIMES, THE VEHICLE SLAMS INTO REVERSE MOMENTS AFTER PLACING THE SHIFTER INTO THE REVERSE POSITION. NOW, I WILL FINISH BY ADDING THAT THIS IS MY SECOND EXPLORER. MY FIRST WAS A 2003. AT AROUND 100,000MI., IT TOO HAD THE SAME EXACT ISSUES. I THOUGHT THE PROBLEM WAS 'UNIQUE' TO THAT PARTICULAR VEHICLE. WHEN IT STARTED HAPPENING TO MY NEWER MODEL, I BEGAN TO RESEARCH. I AM 34YRS OLD AND I HAVE OWNED FIVE FORD VEHICLES IN MY LIFETIME. I AM CONFIDENT IN SAYING FORD MOTOR CO. WILL LOSE A LOYAL CUSTOMER PERMANENTLY IF THEY DO NOT ACKNOWLEDGE AND ADDRESS THIS PROBLEM. SHAMEFUL. CARELESS. POINT BEING, IN ALL OF THE COMPLAINTS ON THIS EXACT ISSUE, THE TRANSMISSION 'WORKS' BUT IT DOES NOT WORK CORRECTLY! *TR