NHTSA Complaint #10578075 — 2006 HONDA CIVIC

6/2013 CAR ACCIDENT I HIT A PARKED CAR TRAVELING AT APPROXIMATELY 20-25 MILES PER HOUR. THE AIRBAGS DID NOT DEPLOY. THE COMPANY CHOSEN TO DO THE WORK (CUSTOM INNOVATIONS IN EUGENE, OREGON) DID NOT REPAIR THE MOTOR MOUNTS. WHICH IM VERY UPSET ABOUT AND TRYING TO DEAL WITH. AFTER HAVING THE WORK DONE THE CAR WAS TAKEN TO HONDA (KENDALL HONDA ALSO IN EUGENE, OREGON) TO HAVE AN ASSESSMENT OF MY CAR DIAGNOSED. THE WAS THE MOTOR MOUNT ISSUE AND OTHER ITEMS OIL CHANGE, TRANSMISSION FLUSH AND THE SRS LIGHT WAS ON. HONDA SERVICE DEPT. COULD NOT DIAGNOSE THE SRS AND SAID THEY WOULD GET BACK TO ME. THEY NEVER DID. APPROX 1MO. DIAGNOSIS AT HONDA, I WAS SITTING IN A PARK PARKING LOT CHARGING MY PHONE IN THE CAR WITH IT IN THE ACCESSORY POSITION. I HAD BEEN THERE ABOUT 10 MINUTES WHEN ALL OF A SUDDEN THE DRIVERS SIDE AIRBAG IN THE SEAT AND THE REAR DRIVERS SIDE CURTAIN AIR BAG DEPLOYED. SCARED THE CRAP OUT OF ME AND MY DOG. I SUFFERED MINOR CUTS, ABRASIONS AND SEVERE BRUISING TO MY LEFT ELBOW AND TRICEP. I IMMEDIATELY WENT TO HONDA. IT WAS A SUNDAY SO ONLY THE SALES TEAM WAS THERE. I WENT AGAIN ON MONDAY ONLY TO BE SENT AWAY, WITH A WE WILL CALL YOU.....VERY DISMISSIVE AND VAGUE. THEN AFTER CALLING 5-6 TIMES THEY FINALLY SCHEDULED AN APPOINTMENT TO LOOK INTO IT. AFTERWARDS, THEY DIDN'T HAVE MUCH TO TELL ME EXCEPT THAT IT WOULD COST ME THOUSANDS OF DOLLARS TO REPAIR AND NO THEY DIDN'T HAVE AN ANSWER FOR WHY THE AIRBAGS WENT OFF. ESSENTIALLY I FEEL THAT THE AIRBAGS SHOULD BE REPLACED FREE OF CHARGE IN ADDITION TO THE SRS SENSORS ALL BEING REPLACED BECAUSE I HAVE A FEELING THIS WAS ALL DUE TO THE RECALL ON THE PASSENGER SEAT OCCUPANT DETECTION SYSTEM.....WHICH I DID NOT KNOW ABOUT NOR HAVE IT CHECKED PRIOR TO ANY OF THE MENTIONS EVENTS. I AM VERY CONCERNED THAT THERE IS A CHANCE THE OTHER AIRBAGS MAY DEPLOY AT RANDOM. I ALSO WOULD LIKE MY CAR TO HAVE ALL THE RECALLS COMPLETED. *TR