NHTSA Complaint #10577770 — 2007 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10577770
Vehicle 2007 DODGE RAM 2500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

WE RECEIVED A NOTICE IN THE MAIL REGARDING A NATIONAL RECALL ON OUR VEHICLE. WE HAD THE VEHICLE INSPECTED BY OUR LOCAL DODGE DEALER AND WERE TOLD WE WOULD BE CALLED WHEN THE PARTS COME IN. TO DATE (OVER 1 MONTH NOW) WE HAVE NOT GOTTEN THIS RECALL PART FIXED, NOR HAVE WE HEARD ANYTHING FROM THE DEALER. APPX 2 WEEKS AGO WE MADE A FOLLOW UP PHONE CALL TO THE DEALER AND WERE TOLD THAT PARTS HAD STILL NOT ARRIVED AS THERE WAS A SHORTAGE OF PARTS AVAILABLE. WHAT IN THE HELL COULD BE TAKING THE COMPANY SO LONG TO RESOLVE THIS ISSUE. IN THE RECALL LETTER IT SPECIFICALLY STATES THAT :THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. WE HAVE TWO SMALL CHILDREN. SHOULD ANY ACCIDENT OCCUR AS A RESULT OF THIS ISSUE I WILL PERSONALLY SUE THE [XXX] OUT OF WHOMEVER IS AND WHOMEVER IS EVEN MODERATELY CLOSE TO BEING RESPONSIBLE FOR THE DEFECTS OF THIS TRUCK. PERIOD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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